Reputation
Red
Rock Secured has a very good online reputation, with an A+ rating from the
Better Business Bureau. Its TrustPilot rating is also excellent with 4.8 stars
out of a possible 5 obtained from 157 reviews. This is also an experienced
company that has not struggled with any complaints from clients or anyone else
over the course of its activity. So, all possible future clients should not
worry about it being a scam or unprofessional. That is not the case.
Flexibility
Red
Rock Secured specializes in gold and silver IRAs that you can open and use as
precious metal investments. Opening such an account is very easy. The first
thing that you need to do is to access the official website and fill in the
form with your details. Once the application is sent and approved, a
representative will contact you with more info which also counts as a free
consultation. This consultation will act as a guide from a professional and
will advise you on what kinds of metals you should invest in.
With
the help of the representative, you will be asked to transfer your funds into
your newly-opened IRA. The next step is for the money to be converted into
precious metals like gold and silver. Once that is done, the company will ship
them to a secure storage facility that you are allowed to visit whenever you
want to. These facilities are insured by Lloyd's of London but you can always select a
facility of your choice and store your metals there.
When
it comes to the products that Red Rock Secured offers, the options are varied.
The company offers gold, silver, platinum, and palladium. The so-called “junk”
silver is also offered by the company which means American coins that are 90%
silver which you can use as a silver alternative. As for the offered coins of Red
Rock Secured, the offer includes coins like the American Eagle which comes in
gold, silver, platinum, and palladium versions.
Fees,
Promotional Offers, and Transparency
If
we are to also talk about the fees that you should expect to pay when
collaborating with Red Rock Secured, it must be said that the website does not
display them. However, according to the company, most of their clients end up
paying no fees at all. The minimum required deposit for an IRA is $1,500 which
is a lot less than many other similar companies.
All
clients must keep in mind that there are also custodial and storage fees when
you decide to open such an IRA. While the company does not clearly display
them, in general, the annual storage fee can be anywhere between $125 and $300.
Red Rock Secured is a generally transparent company with a website that is full
of useful information but, as we have already said, they do not display any
fees or pricing points for their precious metals and coins.
Customer
Service and Educational Resources
If
there is another good thing that Red Rock Secured is good at, besides its main
focus that is providing educational resources to its clients. The website
contains a large collection of informational articles on IRS, what they are,
how they work, etc., so that all possible future clients know everything about
these deposits and investing in precious metals.
They
also provide a plethora of online reviews from TrustPilot, Consumer Affairs, Retirement
Living, and Better Business Bureau, to name a few, directly from the website.
This way, clients can easily read them and create an opinion based on what
other people are saying. Obviously, most of those reviews are positive and
praise the company. On the website, you can also request a copy of the
transaction agreement, and access real-time precious metals pricing charts
along with all the necessary documents that one might need.
In
case you want to get in contact with Red Rock Secured, you can 844-450-1381 for
general inquiries and 844-847-3498 for customer service, in case you are
already a client. They also have two separate e-mail addresses that you can
write to depending on your situation. The first one isinfo@redrocksecured.comfor general inquiries and the second
one is help@redrocksecured.com, for customer support.