Reputation
Orion Metal Exchange is a renowned precious
metals dealer with very good online reviews from the most reputable websites.
It has an A+ rating from the Better Business Bureau, an excellent TrustPilot
rating of 4.9 stars out of 136 reviews, and 4.9 stars on Consumer Affairs.
There haven’t been any complaints about them so far and most clients and former
clients are praising the company for both its professionalism and customer
support.
Flexibility
If you are on the hunt for a gold or silver IRA
to diversify your portfolio a bit, Orion Metal Exchange can be a very good
option. While you cannot open such an account directly from the website, you
can fill out an application form and wait to be contacted. Once that is done,
you will know all details about what having an IRA means and you will have to
fund your account. You can also roll out a certain amount from a prior IRA and
the representative will tell you exactly what to do.
As we have already stated, you are free to buy
gold, silver, platinum, or palladium which you can add to your IRA. The minimum
required investment for such an account is $5,000 which is reasonable. However,
the company says that an investment of at least $30,000 is recommended if you
want to take advantage of certain offers which we will cover later in this
review.
If you are not searching for a precious metals
IRA account, then you can also purchase gold, silver, palladium, and platinum
bars and coins straight from the website. However, keep in mind that the prices
for them are not available unless you give the company a call. Only then you
will be able to buy your desired metals. Most of them come from the United
States but you will also find coins from the United Kingdom, Canada, and
Australia on the website. You can have those delivered to your address or trust
Orion Metal Exchange to store them for you, for a cost.
Fees,
Promotional Offers, and Transparency
The annual fee for IRA accounts at Orion Metal
Exchange is between $150 and $225 because it depends on where you want your
metals to be stored. This fee accounts for storage and insurance in most cases
so you can sleep well at night knowing that your investments are safe. Usually,
the annual $150 fee is for accounts that are below $200,000 in value while the
$225 one is for those over this limit.
We mentioned promotional offers before in this
review and, at the time of writing, the company offered up to $20,000 in gold
and silver coins for purchases over a certain amount. However, all possible
future clients need to give them a call if they want to find out more about
this. Also, you can download a free investor kit from the website if you wish
to know more about this industry by simply filling out a form.
As for transparency, Orion Metal Exchange is as
transparent as most precious metals dealers on the market right now. There is
nothing suspicious about how much they display on the website as this is the
norm with these types of companies.
Customer
Service and Educational Resources
The educational resources on the Orion Metal
Exchange website include comprehensive information on IRAs and precious metals
investments and a news section that is always updated. The website also has
some useful charts and a FAQ page with lots of interesting answers.
Last but not least, everyone can get in contact
with Orion Metal Exchange and talk to a representative by calling at 1-800-559-0088
Monday to Friday from8 AM to 5 PM PST. You can also send them
an e-mail at support@orionmetalexchange.com
in case you are in need of support.There is also an interesting
questionnaire that you can answer on the website in order for the company to
figure out what exactly you need and contact you with solutions. In case you
want to know where to find the company’s physical headquarters, it is Los
Angeles at 12301 Wilshire Blvd, Suite 412.