Reputation
As we have already
mentioned in the intro, Gold Alliance is one of those precious metal dealers
that have a very good online reputation. The rating it received from the Better
Business Bureau is A+ which is a very good indicator of this company’s
professionalism. Moreover, its TrustLink rating is 5 stars, and its TrustPilot
one is 3.4 stars. Also, the company has had zero complaints over its activity
and has updated social media platforms where it interacts with visitors.
Flexibility
Gold Alliance allows
you to invest in IRS-approved precious metals in case you want to open a new
IRA or rollover your amount from a previous one or a 401(k). In case you want
to open a new gold IRA at this company, the procedure is very simple. You
cannot open one online but you can do it by contacting the company and talking
to a representative. You will get an application form from them which you will
have to complete and mail back to them.
Within 24 hours, your
account will be active and you will be able to either fund it or transfer the
funds from a previous account. This entire process usually takes about five
working days. With the help of the representative, you will then be able to
pick your precious metals. The company stores your investments in a secure Delaware
facility and sends you quarterly reports on them. You can also check the status
of your IRA on the official website.
You are allowed to
request your precious metals to be shipped to your address too but not the
gold. The IRS does not allow that when the gold it’s in an IRA. If you want to sell your precious metals, you
can do so at any time because Gold Alliance guarantees to buy them back from
you. The dealer works with three of the most renowned custodians which are the
Equity Trust Company, the GoldStar Trust Company, and the Preferred Trust
Company.
If you are not looking
to open an IRA, you can simply purchase precious metals from the website. Make
sure that you contact the company first if you are interested in the prices as
they are not displayed on the website. This dealer only sells gold, silver, and
platinum coins along with collectibles too. They also sell common bullion and
limited-mintage ones. Some interesting examples include the Gold American
Eagle, the Gold 9/11 Never Forget Memorial coin, the Silver Kennedy Half
Dollar, Gold and Silver Sceptre Guineas, the Gold Spotted Eagle, etc.
The minimum required
investment for a precious metals IRA is $20,000 while for purchasing separate
precious metals, the minimum investment is $10,000.
Fees,
Promotional Offers, and Transparency
When it comes to fees
that you should expect from Gold Alliance, there is a $50 account set-up fee
for gold IRAs. The annual maintenance fee for an IRA is $180 which covers
insurance and storage expenses. For non-IRA accounts, the company charges no
fees unless you choose to store your metals with them, which will cost you $180
per year.
There are also some
promotional offers that Gold Alliance usually has, like the possibility to
enjoy a 5% discount when opening a new IRA. Other than that, this is a very
transparent dealer that doesn’t lie to its clients. Even if the prices for the
precious metals are not displayed, this is a common practice among dealers so
you shouldn’t worry about that.
Customer
Service and Educational Resources
Gold Alliance has
plenty of educational resources on its official website. They include the
latest news, a plethora of educational articles on gold and silver investments,
a comprehensive FAQ page, and a very interesting blog section.
If anyone wishes to
contact the company, they can do so by completing a contact form on the website
and waiting for a representative to contact them back. You may also give them a
call if you wish to talk to a real person at (888) 734-7453
Monday to Friday from 8 AM to 5 PM PST. Last but not least, Gold Alliance also
has two physical offices that you can visit. One is in Reno at 50 W. Liberty
St., Suite 420 which also serves as headquarters. The other is in Woodland
Hills at 5550 Topanga Cyn Blvd., Suite 100.