Reputation
Augusta Precious Metals has an impeccable
reputation with zero complaints of any kind and an A+ rating from the Better
Business Bureau. Many dedicated websites consider it the number one gold
company in the entire US. On TrustLink, the company has five stars and the
Consumer Affairs rating is 4.7 out of 5 as well. There are also a lot of
testimonies on the official website which account for this company’s extreme professionalism.
Flexibility
Augusta Precious Metals focuses on allowing
people to diversify their investments, especially when it comes to retirement.
It offers gold and silver IRAs that require a minimum investment of at least
$50,000. In order to open one, you will need to sign up for an account on the
website and from there a representative will guide you through every step. You
will be assisted in setting up your account, funding your IRA (or you can roll
over funds from previous accounts), and buying the gold or silver for it.
The custodian that Augusta works with is Equity
Trust and you cannot select another. Your gold and silver can be stored by the
company in the famous Delaware Depository unless you choose to have your
investments delivered to you. Your gold and silver are also insured by Lloyd’s
of London with $1 billion.
Augusta Precious Metals also offers gold and
silver coins for sale. Keep in mind that their prices are not displayed and you
will need to contact the company for that info. The company has both common and
premium gold and silver bullions that you can buy and which are all
IRA-eligible. It’s also worth noting that Augusta offers a gold buy-back
program that has you covered in case you wish to sell your investments.
Last but not least, its lifetime client support
program is worth taking into account because it offers you continuous access to
its products and assistance from professionals as long as you have an active
account. You can contact these people at all times and they will be there to
guide your every move. This is an industry-famous program that some other gold
companies are starting to implement now.
Fees,
Promotional Offers, and Transparency
When it comes to fees, the clients of Augusta
Precious Metals who have gold and silver IRAs need to pay an $80 yearly
custodian fee plus a $100 yearly storage fee if they want the company to store the
precious metals. The setup fee for a new account is also $50. We have already
said that the minimum required investment for an IRA is $50,000 but the same
sum applies to non-IRA services.
As part of a very nice promotional offer, the
company offers a completely free gold IRA guide to download from the website.
You will only need to fill out a short form and the guide will be sent to you right
away. Other than that, Augusta is a very transparent company with nothing to
hide and all the necessary answers can be found in its comprehensive FAQ pages.
Customer
Service and Educational Resources
The Augusta Precious Metals official website
also provides a plethora of educational resources and tools for people to learn
from. There is a dedicated section on the webpage which contains a large video
library, daily news, calculators, guides, a precious metals web conference, a
precious metals kit, a price chart, and a few FAQ pages. There are also a lot
of client reviews, including one from Joe Montana who is one of their celebrity
clients.
Anyone can get in contact with Augusta Precious
Metals by filling out a contact form on the website and waiting for a staff
member to contact you back. Aspiring clients can call at 800-700-1008 while
existing clients can call at 855-909-0082, 24/7 from 6 AM to 5 PM PST. You can
also use the live chat option at the bottom of the screen in case you want to
talk to a representative in real-time. Last but not least, people can also sign
up for its mailing list to receive news and connect with the company via its
numerous social media platforms. There are also three physical addresses
displayed on the Augusta Precious Metals website which you can use for mailing
checks, sending physical mail, or you can even visit them.