Reputation
When it comes to this
company’s overall reputation among clients, we need to say that things are
looking very bright. It has an A+ rating from the Better Business Bureau and
4.9 stars on Consumer Affairs. On TrustPilot, the company stands at 4.9 stars
out of the possible 5 which is excellent and so far it has 1,029 reviews from
people. Overall, its reputation is very good and its social media platforms
also prove this even further.
Flexibility
American Hartford Gold
offers clients the possibility to roll over from a traditional IRA or 401(k)
account. However, before doing this, all clients will need to establish an
account and they will be guided to do so by an account specialist after
contacting them. Once this initial part of the procedure is done, you will
receive the necessary paperwork for your desired account.
Filling up your new
account usually takes around three working days. After that, you will be free
to start buying IRA-eligible precious metals. The company can also help you
with transporting and safely storing your investments in one of its
depositories. The minimum recommended investment for an IRA is $10,000.
You can also make cash
purchases of precious metals at American Hartford Gold. You can buy gold and
silver coins and bars but you will need to contact the company to find out the
exact prices of those. The minimum investment for cash purchases is $2,500. The
official website offer includes coins like Gold and Silver American Eagle, different
editions of Canadian Buffalos, Saint Helena Sovereign Gold, Australian Wildlife
Gold, Canadian maple Leaf, etc.
Moreover, the buyback
program from American Hartford Gold makes it easier for clients to sell their
gold when the time comes and assures them that they will always have customers.
Also, the whole liquidation procedure is managed by the company and it’s very
easy.
Fees,
Promotional Offers, and Transparency
It’s important to know
that the annual maintenance fee that you will need to pay for your IRA is $180.
There will also be shipping and storing fees but those will vary depending on
your investment size, purchase frequency, and other aspects. However, a
one-time qualifying purchase of at least $10,000 will waive all of the
first-year fees.
There are a few other
interesting promotional offers that American Hartford Gold offers. For example,
for certain qualifying purchases, you can get up to $1,500 in free silver which
the company will send to you, not add to your account.
The company also offers
an interesting and completely free precious metals investment guide for 2022 as
part of a special offer. You only need to complete a form on the website and
you can receive it both in physical and digital form.
As for the level of
transparency of American Hartford Gold, it’s no different than that of most of
its competitors in this industry. The prices for the coins that you can buy are
rarely displayed and you can learn about them if you contact the company. There
could be more transparency when it comes to the fees but this is still nothing
to worry about.
Customer
Service and Educational Resources
The educational
resources present on the American Hartford Gold official webpage are varied and
interesting. You can see a series of daily news of interest for investors as
well as gold, silver, and platinum charts. There is also a lot of info on
precious metals IRAs on the website so that all potential investors know where
they stand and what they can do better. There are also some useful Frequently Asked
Questions that provide answers to the most important situations that investors
might stumble upon.
As for its contact
methods, anyone can complete a contact form on the website and wait for a
representative to answer. Another method is to call the company at 800-462-0071
Monday to Friday from 6 AM to 5 PM PST and on Saturday from 6 AM to 4 PM PST.
You can also send e-mails at info@hgoldgroup.comor
or pay American Hartford Gold a visit at its Los Angeles headquarters located
at 11900 W. Olympic Blvd Suite 750. Another method to keep updated in regards to
everything this company does is to follow its social media platforms such as
Facebook, LinkedIn, Twitter, or its YouTube channel.